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Frequently Asked Questions

Have another question? Let me know and I’ll be happy to help.

Just submit your question below and I’ll get back to you as soon as possible.

What makes your cookies dye-free, and what do you use for coloring instead of artificial dyes?

I use only plant-based food coloring powder made by PRSM Sugar Co. You get all the bright, beautiful colors—none of the artificial stuff!

2

When are my cookies baked, and how fresh will they be at pickup or delivery?

All of our cookies are baked and decorated to order, so they’re at their absolute freshest when you pick them up or receive your delivery. We time our baking so your cookies are ready just before your scheduled pickup or shipping date, ensuring every batch is soft, beautiful, and delicious. We also use airtight packaging and heat sealing to lock in that fresh-from-the-oven taste and texture.

3

Are your cookies allergy-friendly?

No, I can’t guarantee there won’t be cross-contamination, so I don’t have any fully allergy-friendly options at this time.

4

How do I place an order?

You can order any of my current designs by clicking on “Shop Cookies” at the top of the page. Just select your favorites and your flavor of choice, then choose pick-up or shipping at checkout. These designs take about 5 days.

5

Do you offer custom designs, and are there any designs you can’t do?

I love creating custom designs and bringing your ideas to life! For a custom order, please provide 3–4 weeks’ advance notice and fill out the form under “Custom Order Request.” Rush orders are decided on a case-by-case basis. However, I cannot make cookies featuring copyrighted or licensed images (like Disney characters, sports teams, or branded logos). I’m happy to help come up with a creative alternative that fits your theme!

6

How do pickup and shipping work?

Pick-up is at our place in Pensacola, (7601 N 9th Ave, Apt 271). After checkout, you’ll get a link to schedule your local pick-up day and time. For shipping, all cookies are individually wrapped in bubble wrap and packaged carefully so they don’t move or bounce during shipping. I ship USPS Priority Mail or UPS anywhere in the U.S.

7

How long do your cookies stay fresh, and what’s the best way to store them?

Cookies are individually heat sealed and stay at peak freshness for two weeks if left in their packaging on the counter. They can also be frozen and will remain delicious for months—just fully defrost before opening.

8

Can I order cookies for shipping outside of Pensacola?

Yes! I offer nationwide shipping anywhere in the United States. Just choose the shipping option at checkout and your cookies will be carefully packaged and sent right to your door.

9

Do you offer bulk discounts or special pricing for large orders?

At this time, I don’t offer bulk discounts. Each order is handmade and takes extra time and care, especially for larger or more detailed sets. If you have a big event or special request, feel free to reach out and I’ll do my best to accommodate!

10

Are your cookies sugar free?

Our cookies are not sugar free by default—they’re made with real sugar for the best taste and texture. However, if you need cookies made with a sugar alternative (like Splenda), I can do that for you with a minimum order of one dozen. Just send me a message to discuss your request! Please note: While I do my best to accommodate, my kitchen is not certified sugar-free or allergy-safe.

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Pavlovsky's Equation for Sweetness

7601 N 9th Ave Apt 271 Pensacola FL 32514

260-515-8561

equationforsweetness@gmail.com

© 2025 by Pavlovsky's Equation for Sweetness

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